FREE SHIPPING within New Zealand on orders over $50 NZD.
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Shipping Information

In the face of the challenges posed by the current global COVID-19 situation, we know this is a really difficult time, following the Government’s announcement that NZ is moving to alert level 1, our couriers may take longer than normal to deliver items, so please be patient.

If you have any queries, please email us on info@kiwisweet.co.nz


New Zealand:

SHIPPING COST  DELIVERY (ESTIMATED)
We offer FREE SHIPPING within New Zealand on orders over $50 NZD

All orders are sent via New Zealand Post (with tracking).

Estimated delivery time: 3-5 business days (please note: some rural delivery addresses may cause delays. No track and trace facilities are available with rural deliveries.)


International:

SHIPPING COST  DELIVERY (ESTIMATED)

The shipping cost depends on the weight and destination address. It automatically calculates while you are placing an order on our website.

All orders are sent via DHL or Standard International Delivery (non-tracked) by New Zealand Post.

DHL estimated delivery time: 5-7 business days.

New Zealand Post estimated delivery time: 5-14 business days.

 

  1. KiwiSweet cannot guarantee these exact shipping days; each shipment is different and will vary from country to country. If you need an urgent delivery,  overnight service or EMS, please email us at info@kiwisweet.co.nz.

  2. Please be aware that orders shipped to countries other than New Zealand may be subject to import duty or other customs taxes.

  3. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. We will not refund your order if you do not want to pay for the customs or import duties. Customs policies vary widely from country to country - we recommend that you contact your local customs office for further information. Where customs charges are due, this may impact the time it takes your parcel to reach you.
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